sastarecharge has established a set of "Binding Corporate Rules". These Binding Corporate Rules are a commitment by sastarecharge to protect your Information regardless of where the data resides. Depending upon where you live, the Binding Corporate Rules may provide additional privacy rights through your local privacy regulator or government. For more information about our Binding Corporate Rules, including information on how to contact us with any questions, write to us at firstname.lastname@example.org.
We automatically track and collect the following categories of information when you visit our Website:
In order for you to access certain areas of the Website, we may require you to provide us with certain information ("Personal Information"). Personal Information includes the following information:
Personal Information and Third Party Information are collectively referred to as "Information".
We are required under applicable laws to retain certain records for a period of at least 5 (five) years after closure of your sastarecharge account, which will include your personal data such as your name, contact details, customer number and transaction history, etc. ("Retained Data"). Other than the Retained Data, we will delete and destroy all Personal Information that we hold about you when you (or we) terminate your sastarecharge account. We do not store your online banking login PIN, TAN and/or password.
These are cookies which are essential for our Website to operate such as those which identify you so you can log into your sastarecharge account. They allow you to move around our Website and use the services you have requested. These Cookies will be activated when you enter our Website and as you use our Website.
These include Cookies which are necessary to assist in meeting our regulatory compliance obligations, such as anti-money laundering and anti-fraud obligations, and prevent your sastarecharge account from being hijacked. These cookies will be activated when you enter our Website and as you use our Website.
These are Cookies that help us to improve how our Website works and to deliver a better service to you. For example, they will assess which pages you visit most often or if you get an error message. They also allow us to see if you have used the Website of one of our group or affiliated companies. All information collected by these Cookies is aggregated and therefore anonymous.
These Cookies allow us to deliver a more personalised service to you and allow our Website to remember choices you have made such as the language you prefer or the region you are in. They may also be used to provide services you have requested such as being able to comment on one of our blogs.
When you visit a page on our Website with content embedded from third parties, for example, YouTube or Twitter, Cookies may be downloaded onto your device. We do not set or control these Cookies. If you are concerned about the types of Cookies that may be downloaded you check the third party websites for more information about these Cookies.
We are committed to ensuring that your Information is secure. To prevent unauthorised access or disclosure of Information we have physical, electronic and managerial procedures in place to keep your information safe. Once logged into your sastarecharge account, all internet communication is secured using Transport Layer Security (TLS) technology and the connection is encrypted and authenticated using AES 128bit encryption key and uses Elliptic Curve Diffie-hellman key exchange (ECDHE) RSA as a key exchange mechanism.
However, this high level of protection can only be effective if you follow certain security practices yourself. You must never share your sastarecharge account or login details with anyone. If you are concerned that any of your login details have been compromised, you can change them any time once you are logged on but you should always also immediately contact customer services at sastarecharge Helpdesk and tell us why you think your login details have been compromised. Please read our Terms and Conditions for further information on how to keep your sastarecharge account safe.